Last Updated: December 24, 2025
At ElitePharma, we take your privacy seriously. This Privacy Policy describes how we collect, use, and share information in connection with our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.
1.1 Account Information. When you register for an account, we collect personal information such as your name, pharmacy name, email address, phone number, and billing information.
1.2 Usage Data. We automatically collect information about how you interact with our Services, including IP addresses, browser types, log files, and feature usage patterns to improve system performance.
1.3 Patient Data (PHI). To provide pharmacy management services, we process Patient Data on your behalf. You are the controller of this data, and we act as the processor. We handle all Protected Health Information (PHI) in strict compliance with HIPAA and applicable data protection laws.
We use the collected information for the following purposes:
- To provide, maintain, and improve our Services.
- To process transactions and send related information, including confirmations and invoices.
- To send technical notices, updates, security alerts, and support messages.
- To analyze trends and usage to optimize our AI algorithms (using de-identified, aggregated data only).
- To comply with legal obligations.
We do not sell your personal data. We may share information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting, payment processing), subject to confidentiality agreements.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, strict access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict use of your data. To exercise these rights to the extent applicable, please contact us.
Our Services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy, please contact our Data Protection Officer at privacy@elitepharma.com.
